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Support service & Connectivity

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The player of Portugal provides questioned a detachment prior to distribution that it complaint. The gamer out of Romania had submitted a withdrawal request less than 2 weeks ahead of getting in touch with united states. The gamer got issues with the fresh detachment away from 2000 RON, that was designated because the paid back but not obtained. We had told the gamer to wait on the basic handling time of two weeks and assured him we could possibly intervene if the problem continued.

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Does Dux Casino have android and ios applications?

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The gamer out of Portugal got placed €two hundred to help you their CryptoLeo account, nevertheless financing wasn’t paid despite looking effectively accomplished inside the Skrill membership. One another Skrill as well as the local casino got charged each other, causing a put off within the fixing the challenge. Once three days and you will persistent communication, the new deposit are in the end paid on the gambling enterprise account. The gamer’s attempts to close his membership was missed. The brand new casino refunded dumps that have been generated pursuing the player requested self-different, so we marked the new complaint since the solved. The ball player away from Germany is actually disappointed to your detachment processes.

Player’s detachment are delayed.

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